Page 12 - DeKalb County NCG 2019

S P O N S O R E D C O N T E N T S P O N S O R E D C O N T E N T

AECOM #1 by J.D. Power

ith the DeKalb County or the second year in a row, Georgia Power
Chamber of Commerce was ranked number one for customer
Wcelebrating its 80th Fsatisfaction among Large Utilities in the South
anniversary, the area will continue by J.D. Power in its 2018 Electric Utility Residential
to grow and—with that—the need to Customer Satisfaction Study. Georgia Power
upgrade infrastructure and facilities. achieved the highest score in its segment based on
As we all look to the future, AECOM multiple factors including price, billing and payment,
is ready to help the County and the and customer service. Georgia Power was also
Chamber of Commerce with whatever ranked number one for the fifth consecutive year
need is required. Currently, we are helping the county with projects that will help deliver clean in the Cogent Energy Reports 2018 Most Trusted
water, upgrade area schools, and provide on-call services on county roadways. Utility & Customer Engagement™ Brands by Market
Strategies International.
AECOM congratulates the DeKalb
County Chamber of Commerce on its “We are excited to be a partner in the “This recognition by J.D. Power reaffirms that we are delivering on our commitment to maintain
80th anniversary. Here’s to the next growth and development of Dekalb the highest customer satisfaction possible while also continuing to innovate with new
80 years and beyond. County; offering proven experience products and services that meet the needs and desires of our customers and improve their
and our most knowledgeable overall experience,” said Kevin Kastner, Vice President of Customer Service for Georgia Power.
AECOM is built to deliver a better technical resources.”
world. We design, build, finance, and Georgia Power’s focus on providing
– Tina S. Houston, Vice President
operate critical infrastructure assets Metro Market Leader, Georgia/Alabama excellent customer service to DeKalb “Every day, our thousands
for governments, businesses, and County residents includes new online of employees across the state
organizations. As a fully integrated and social media customer service are focused on delivering
firm, we connect knowledge and experience across our global network of experts to help clients choices; customizable rate plans world-class service for our
solve their most complex challenges. From high-performance buildings and infrastructure, and payment options; and access to customers at every level.”
to resilient communities and environments, to stable and secure nations, our work is free customer tools and resources – Kevin Kastner, Vice President of
transformative, differentiated, and vital. A Fortune 500 firm, AECOM companies had revenue such as My Power Usage and Outage Customer Service for Georgia Power
of US$20.2 billion during fiscal year 2018. Alerts. The company also makes
it easy for customers to find ways
to save money and energy at GeorgiaPower.com/Save and shop for the latest energy saving
products on the Georgia Power Marketplace. To learn more, visit www.GeorgiaPower.com.

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